Go to Billing → Withdrawal list. Each request shows date, amount, currency, billing profile and status:
| Status | Meaning |
|---|---|
| Pending | Default after you submit. The invoice is in the payment queue; payment goes out on the Thursday of the second week after the request week (due date on the invoice: 14 business days). |
| Paid | We've sent the money. Delivery time depends on your bank/wallet. |
| Declined | The payment couldn't be made (wrong details, method not available for your country, bank returned it). The amount is returned to your balance and you can request again after fixing the profile. The reason is sent by email. |
Download the invoice from the same page — it's the document your bank or accountant may ask for.
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