I'm not receiving the verification code (2FA)

Modified on Mon, 17 Aug at 11:07 PM

Indoleads sends a one-time code by email only (there is no authenticator app or SMS) — at login and when you save billing details or request a withdrawal.

  1. Wait 1–2 minutes and check Spam / Junk / Promotions. Search your mailbox for "Indoleads".
  2. Request a new code — only the latest one is valid; earlier ones expire.
  3. Whitelist our sender domain @indoleads.com in your mail client.
  4. Corporate mailbox? Ask your IT to allow mail from indoleads.com — strict filters sometimes drop automated mail.
  5. Gmail "Promotions" tab and Outlook "Other" inbox are the usual hiding places.
  6. Wrong or old email on the account? If you no longer have access to the mailbox, write to support from another address, mention your username and the old email; we'll verify your identity and update it (see Change email).

Codes are time-limited; enter it soon after it arrives.

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