How to request a withdrawal

Before you start: you need an approved billing profile (how) and a currency balance with status Ready to withdraw that is at or above the minimum for your method.

1. Click Balance in the top bar → find the currency line with Ready to withdraw → Withdraw. Or go to Billing → Request withdrawal.
2. Select the currency balance to withdraw from. Withdrawals are per currency: if you have USD and EUR balances, that's two requests.
3. Select the billing profile (payment method) to receive the money.
4. The form pre-validates the pair (limits, country rules) and shows a note if something's off.
5. Optionally add a note for the finance team, then Submit. Confirm with your 2FA code if asked.
6. You'll see the estimated payment date — normally the Thursday of the second week after the week of your request. An invoice is generated at once — download it in Billing → Withdrawal list → Download invoice.

How often can I withdraw? As often as a currency balance reaches the minimum with Ready to withdraw status. Requests are batched by calendar week (Mon–Sun).

Why can't I withdraw? The most common reasons: balance is Pending / Approved / On hold, not yet Ready to withdraw (see balance statuses); amount below the minimum; billing profile still under review; 2FA code entered wrong.