My conversions have been pending for too long. When will they be approved?

Normal: a conversion stays Pending for the advertiser's hold period shown on the offer page (commonly 30–45 days, up to 90+ for travel/finance), then another ~30 business days on Indoleads' side before it's withdrawable. See Hold period.

Also normal: advertisers often validate in monthly batches, so a conversion from the 1st and the 30th of a month can both be approved on the same day next month.

When it's worth asking: the conversion is still Pending more than ~2 weeks after the advertiser's hold has passed. Then contact support with the offer name, conversion IDs (or the date range) and the amounts — we'll ask the advertiser for the validation status. Indoleads can't approve conversions ourselves and there is no automatic approval after the hold: we chase, the advertiser decides. If the advertiser passes us a declined status, the conversion is not paid — that's not something we can override. (VIP publishers may have individual pay-on-approval terms — ask your manager.)

"Approved a month ago and still can't withdraw" — that's the second (Indoleads) hold. Look at Balance → Check details to see which validation cycle it belongs to; it moves to Ready to withdraw at the end of that cycle. See Balance statuses.